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Abstract




How To Improve Dining Room Service by Richard Saporito





"Discover How To Improve
Dining Room Service,
Gain A Better Reputation
& Increase Your Sales..."

NYC Restaurant Insider Reveals The Simple Steps To Improving
Dining Room Service & Increasing Restaurant Profits...



From The Desk Of:
Richard Saporito

Date:






Dear Friend,

or more than 20 years now, I've been a restaurant consultant
for a variety of profitable establishments. As a noted author and
keynote speaker, I've helped hundreds of operations around the world
ranging from small independent start-ups to large scale corporate
operations with seating capacities of over 1500.
In that time, I've been part of some extremely successful restaurants,
but also
witnessed many that struggled unnecessarily.
In my experience, the primary factor that separates successful
restaurants from
those that struggle, is the level of service that is provided to the
customer.
Sure, the location, menu and marketing play a part, but the most
successful restaurants all have one thing in common...

They provide customer service which exceeds their customer's
expectations!

Why is this so vital?

Well, consider these statistics from the White House Office of Consumer
Affairs in
Washington, DC...
* For every complaint you're aware of, there are 26 additional
customers who
have unresolved problems or complaints...

* A dissatisfied customer will tell 9 to 15 people about their
displeasure and
sometimes they will tell as many as 20.

On the other hand, this same group also found...
* Up to 96% of customers would do business with you again if they
felt you acted
quickly and to their satisfaction and many said they would refer
other people.

* On average, happy customers will tell 4-6 people about their
positive experience.

The Fact Is...

Businesses that provide extraordinary customer service can improve
their
profitability, increase market share and will have customers who are
willing to pay
more for their products and services simply because of the
extraordinary service
they receive.

Think about it...

Why do people "eat-out?"

Most do it because they want to escape the "realities" of their
everyday life. They
want to escape the labors associated with cooking at home...

The preparation, the cooking and the inevitable clean-up that's
required.

They want to be pampered a bit...

They want to be served.

Here's The Bottom Line...

Improving the customer service in your restaurant will help you make
more money
and experience more growth. It can also help you save a significant
amount of money in advertising costs as your customers will become your
most effective form
of advertising.

Anyone involved in advertising or marketing a restaurant knows three
things...
* Word-of-mouth marketing is by far the best kind (& it's free)
* It's far more expensive to acquire a new customer than it is to
keep a current one
* Happy customers return time-and-again and will refer you to family
and friends




"...helping us to elevate
our dining room customer service!"

Richard,

"This book has a lot of great organizational tips helping us to elevate
our dining room customer service. Sales increased dramatically!"

Orlando Campos -
General Manager,
Brasilia Grill, Montville, New Jersey




There is absolutely no downside to improving your dining room service
so I'm
guessing you have only two questions for me...
How can I help you improve your dining room service?
AND...
How much is this going to cost?
Well, I've taken my 30-plus years of experience as a restaurant
professional and have
written an ebook which you can download and benefit from immediately.
Inside this ebook, entitled "How To Improve Dining Room Service," you
will find
everything you need to improve your restaurant's organization, exceed
your customer's
expectations and increase your profits.
No stone is left unturned...


How To Improve Dining Room Service Ebook

In detail, the book shows you how to make
immediate improvements in:

Front Door and Reservation Desk Duties
Seating Maximization and Efficiency
Dining Room Preparation and Organization
Dining Room Awareness and Functionality
Menu Knowledge and Effective Upselling
Service Staff Scheduling Requirements
Traffic Flow Guidelines
Sanitary Rules and Advice
Safety Information
Customer Service Satisfaction Concepts
and Much More!

The Results Are Astounding!

You'll find your restaurant runs smoother, your customers and staff
happier,
and realize greater profitability through higher sales and increased
business.

Who Was This Written For?

Whether you are a restaurant owner, manager or a member of the
waitstaff you will greatly benefit from "How To Improve Dining Room
Service!"

As a matter of fact, this information is also invaluable to anyone who
has opened a new restaurant or is planning on doing so.

Here's who will benefit...

Established restaurants will learn how to quickly elevate
their dining room service, increase average sales, improve overall
efficiency, reduce waste and explode repeat business as they exceed
their customer's expectations.

New restaurants or those planning on opening a restaurant will
learn how to get organized right from the start and quickly establish
themselves as a restaurant of excellence!

Members of the waitstaff will discover how to increase their
efficiency, dazzle their customers through excellent service and menu
knowledge and make more money because of the increased satisfaction and
higher overall sales.


"Richard's book was extremely useful..."

"Richard's book was extremely useful for the dining room service staff
training
sessions at our restaurants!"

Leonard Nakonechny -
Owner,
C & Nu Restaurants, Vancouver, Canada




"Get this book now!"

"A must read for every restaurant owner, manager, waiter or maître d'.
Get this book now!"

Michael Meyer -
Executive Chef and Editor-in-Chief, CuisineArts



In addition to the ebook, you will also receive my Restaurant
Performance Evaluation Guide.

The Restaurant Performance Evaluation Guide is an in-depth series of
more than 60
questions. These questions represent what is most important from a
customer's
point-of-view.

If you answer these questions honestly, you will gain a deep
understanding of how
your customers feel about YOUR restaurant!


Restaurant Performance Evaluation Guide It's almost like you're reading
your customer's mind...

Inside, you'll find questions pertaining to:
The Outside Appearance of the Restaurant
Front Door and Dining Room Appearance
Detailed Menu Analysis
Ambiance & Overall Restaurant Comfort
Waitstaff Service, Skills, Technique and Timing
Table Maintenance Throughout The Dining Experience
Food Preparation and Quality
Service Ending Issues
Payment Handling
Restrooms and Sanitation Concerns
and Much More!

Using this guide, you will be able to see your restaurant the way your
customer sees
it. It will help you determine what things you are already doing right
and what
areas need improvement.
Every restaurant who has used my guide has experienced immediate
benefits. After
all, you're making improvements to the areas of your restaurant which
matter most to
your customers.
You will also get my new publication entitled the "Dining Service
Exam."


Dining Service Exam This exam includes the 50 most important questions
(& answers) from my book.
You can use it to ingrain the book's concepts into your
own mind or use it to train and evaluate your staff.

Each answer is explained in detail so your staff will understand
the concepts behind them.

This is a valuable resource and one you can use again
and again.

In addition to the exam, I'm giving you Six Free Dining Room Service
Tools that will save you both time and money.

These are the same exact tools I use in my Restaurant Consulting
practice and
will further enhance both your restaurant's efficiency and
productivity.

Here's a look at the Six Free Dining Room Service Tools you'll receive
when you order today...


Your 6 Free Dining Room Service Tools include:





"Ten For Service"

Ten for Service covers the Ten "To-Do's" To Help Improve The Dining
Room Service Of Each & Every Shift!

It will enable whoever is responsible for a particular shift (Whether
that is the owner, manager, a member of the waitstaff or the host) to
quickly check to make sure
everything is in order before the shift begins.

While somewhat simple in nature, "Ten For Service" helps to relieve
stress, increase efficiency and communication between staff and helps
to set the tone for a positive
and rewarding shift.

"Dining Room Schedule"

The Dining Room Schedule is an Excel® spreadsheet that allows the
restaurant owner or manager to quickly manage all employees schedules
and assignments.

The document continues the concepts taught in the book and will
increase the efficiency of the owner or manager while improving
communication between staff.

This document is supplied in both Microsoft Excel® format and in PDF
format. This way, the document will
be valuable to those who do not use Excel® and would prefer to fill out
the Dining Room Schedule by hand.

"Daily Reservation Sheet"

The Daily Reservation sheet is also an Excel® spreadsheet which will
allow the host to perform at
top efficiency.
It allows the host to quickly track who is on shift and where they are
assigned. It also keeps record of reservations and a waiting list so
the host can improve seating efficiency and minimize wait times.
As with the Dining Room Schedule, the Daily Reservation Sheet is
supplied in both Microsoft Excel® and PDF formats.

"Incident Report"

The Incident Report is a document of extreme importance. While our
material contains valuable advice to help you avoid accidents, it is
important you prepare for them in advance.
The Incident Report will help you accurately capture the information so
vital to your business and the incident in question. It's the one
document you really don't want
to use but having it offers much needed protection.
The Incident Report is supplied in both Microsoft Word® and PDF format
so you can customize the document to suit your restaurant's needs.

"Substitution Sheet"

The Substitution Sheet makes the process of keeping track of employee
shift-substitutions a breeze.
Over-staffing, as well as under-staffing, are both easily avoided when
there is clear advance communication as to who is working each shift.

The Substitution Sheet helps to maintain clear communication between
management and staff and will produce greater efficiency in your
restaurant's operation.
It is supplied in both Microsoft Excel® and PDF format.

"Sample Menu Description"

As explained on page 13 of the ebook, one way to increase both dining
room service and restaurant profits is by expanding the product
knowledge of each member of the waitstaff.
One easy way to do this is by providing the waitstaff with a Menu
Description sheet that further describes each menu offering and offers
suggestions of items that might enhance the diner's experience.
The provided Sample Menu Description quickly illustrates exactly how
this process works and will help you shortcut the time it will take to
prepare one for your own restaurant.



All together, these six bonuses have a value of more than $97 but
they're yours absolutely free when you order "How To Improve Dining
Room Service" today!

Click Here To Order Now



This material has been carefully laid out to bring you and your
restaurant maximum benefits in the shortest time possible and I
Personally Guarantee Your Satisfaction!

The ebook and supplemental materials follow the exact same system I use
when conducting hands-on restaurant consulting only for a fraction of
the price.

I continually receive emails from restaurant owners, managers and staff
from around the world with rave reviews of my "How To Improve Dining
Room Service" system and
I guarantee it will work for you!

Why hire me for $150 per hour when you can simply utilize my proven
systems and strategies to upgrade the restaurant customer service in
your own operations?

Here's just a few more "Rave Reviews"...


"Thanks to your book..."

Richard,

"Thanks to your book I can now display great service in my restaurant!"

Francis Le Roux -
Owner, De Ark Guesthouse,
Lydenburg, South Africa




"This is a great book..."

"This is a great book for fixing dining room service problems. Our
restaurant runs smoother now and our customers have never been
happier!"

Ted Lo Russo -
Manager, Canyon Road Restaurant,
NYC, New York




"Wonderful information..."

"Wonderful information! We will be utilizing this excellent publication
for our restaurant consulting and training services"

Debbie Thomas CEO, School for the Service Arts
Master Hospitality Trainer, Certified Special Events and Dining Room
Professional
-San Diego, California




"Thanks so much..."

Richard,

"Thanks so much, your manual was very interesting, easy to read with
many items that we retracted and used for our operations. It had an
amazingly positive effect on our bottom line!"

Marc C. Moulinet -
Director of Services, Horseshoe Bay Resort, Marble Falls, Texas




What's Your Guarantee?

Honestly, I've been helping restaurants (of all shapes & sizes) for a
long time now.

I'm so confident that my information will help you improve your dining
room service, your restaurant's efficiency and help you to make more
money by increasing your average sales as well as from an increase of
business.

That's why I can give you my Personal Guarantee with complete
assurance!

My Personal 100% Moneyback Guarantee...


IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE (FOR ANY REASON)
JUST SEND YOUR REQUEST IN WRITING AND YOU WILL RECEIVE A FULL REFUND.

NO QUESTIONS, NO HASSLES,
NO PROBLEM!

Thank you for your purchase,


So, What Does It Cost You Ask?

Well, I think you'll be pleasantly surprised!

Because I'm supplying you the materials in a downloadable format it
helps to keep my overhead low. It also means you will receive the
ebook, the evaluation guide, the exam and the Six Free Dining Room
Service Tools IMMEDIATELY AFTER PURCHASE!

I'd planned on charging $97 for this package and know it is worth far
more to any restaurant who puts the system to work but... I really
don't want price to be an issue.

I want it to be affordable for anyone and to benefit as many restaurant
owners, managers and waitstaff as I possibly can.

That's why, for a limited time, you can get this entire package for
only...

[DEL: $97 :DEL] , [DEL: $67 :DEL] , [DEL: $47 :DEL] ... Only $27

Here's what you get when you order today...


[_] YES Richard, I Want To Improve
Dining Room Service!

How To Improve Dining Room Service Ebook I Understand I'll Be Receiving
Your New Ebook, "How To Improve Dining Room Service" Which Will Help Me
To Improve Dining Room Service, operate more efficiently and make more
money.

I Also Acknowledge That I'll receive your "Restaurant Performance
Evaluation Guide," the "Dining Service Exam" & The Six (6) Exclusive
Bonuses You're Offering For Acting Immediately.

On That Basis, Please Give Me Immediate Access To Your Proven System
For Only $27.

I Understand That I Have A Full 8 weeks To "Test Drive"
Your System and If I Don't Like It... I Don't Pay!

>>Click Here Now For Immediate Access!<<
Buy How To Improve Dining Room Service Now-
ClickBank sells our products - they are a trusted online retailer
specializing in digitally delivered products
(We reserve the right to end this "Limited Time" pricing at anytime
without warning.)

To your restaurant's success,


Richard Saporito

PS - I'm confident "How To Improve Dining Room Service" will help you
improve your restaurant's service, increase efficiency, and add more
money to your bottom line!

Don't delay... Click here For Immediate Access and get going today!

PPS - Remember, there's absolutely NO RISK! Because I know my system
will work for you, I'm willing to let you "test drive" it for 8 Full
Weeks and assume all the risk!

If you don't feel my "How To Improve Dining Room Service" ebook, the
"Restaurant Performance Evaluation Guide," the "Dining Service Exam"
(& Six Free Bonuses) was worth your investment, then you don't pay...
Period!

Just email me and you'll get all your money back without any hassles...
You have my Personal Guarantee! Click Here To Order Now!


"...helping us to elevate
our dining room customer service!"

Richard,

"This book has a lot of great organizational tips helping us to elevate
our dining room customer service!"

Orlando Campos -
General Manager,
Brasilia Grill, Montville, New Jersey




"This is a great book..."

"This is a great book for fixing dining room service problems. Our
restaurant runs smoother now and our customers have never been
happier!"

Ted Lo Russo -
Manager, Canyon Road Restaurant,
NYC, New York



Buy How To Improve Dining Room Service Today!-
Order with confidence on 100% secure servers.
I Am Now Offering The Highest Quality Waiter Training DVD Available
Anywhere!!
Exceeding Expectations by: The Culinary Institute of America, Cornell
University, NY
$97 - Order Now!! - (888) 276-4808
Click here for more information:
topserveconsulting/products


Questions? Comments? Need Support?
email: info@topserveconsulting

Topserve Restaurant Consulting, Inc.
147-45 Beech Ave.
Bayside, NY 11355
(888) 276-4808


Website Disclaimer:

ClickBank is a registered trademark of Keynetics Inc., a Delaware
corporation. HowToImproveDiningRoomService is not affiliated with
Keynetics Inc. in any way, nor does Keynetics Inc. sponsor or approve
our product. Keynetics Inc. expresses no opinion as to the correctness
of any of the statements made by HowToImproveDiningRoomService on
this web page.




© Richard Saporito and Topserve Restaurant Consulting, Inc.


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